Full Body Massage

Cancellation Policy

# Cancellation & Rescheduling Policy To ensure a smooth and fair booking process for all clients, the following policy applies: - **All bookings are non-refundable.** No refunds will be issued for cancellations. - Clients wishing to cancel their appointment must provide at least **24 hours' notice** before the scheduled appointment time. - Instead of a refund, clients may reschedule their appointment, provided that at least 24 hours' notice is given. - **Requests made with less than 24 hours' notice will not be accepted.** No refunds or rescheduling will be offered. - Late cancellations, no-shows or missed appointments will be considered forfeited, and the full treatment fee will remain payable. - This policy applies to all appointments and services. **Safety & Professional Conduct** Movelia Therapy reserves the right to terminate any treatment session with immediate effect where the therapist or the Company reasonably considers that continuing the session would compromise the safety, wellbeing, dignity, or professional standards of any person involved. In such cases, the session will be deemed completed, no refund will be issued, and the full treatment fee will remain payable. Where appropriate, relevant information, including CCTV footage (where available) and other evidence relating to the incident, may be retained and disclosed to the police or other competent authorities in accordance with applicable law. Thank you for your understanding and for respecting our therapists' time and commitment. Movelia Therapy

Contact Details

• City Road, London EC1Y 2AN, UK

  +44 7864527690

  moveliatherapy@gmail.com